Frequently Asked Questions
Find answers to common questions about Keranjang Winter
Simply browse our catalog, select the items you need, choose your size, and contact us via WhatsApp to confirm availability and arrange pickup or delivery.
The rental price includes the gear for the specified duration, basic cleaning, and quality assurance check. Additional services like delivery may have separate charges.
Rental periods are flexible, typically ranging from daily to weekly rentals. For longer periods, we offer special rates. Contact us to discuss your specific needs.
We provide detailed size guides and chest measurements for all items. If there are fitting issues after pickup, we can arrange exchanges based on availability.
Yes, we offer delivery within Jakarta and surrounding areas. Delivery fees apply based on location. We also have a pickup option from our studio.
Normal wear and tear is expected and covered. For significant damage, we assess repair costs case by case. We recommend treating the equipment with care.
Cancellations and modifications are possible up to 24 hours before the scheduled pickup. Contact us via WhatsApp as soon as possible for changes.
Yes, all equipment is professionally cleaned and sanitized between rentals to ensure hygiene and quality for all our customers.